Question 1

When will my mailer arrive?

Accepted Answer

Sign up by the 10th to receive next month's mailer. Mailers arrive during the first week of the month. Subscriptions renew on the 1st of each month.

Question 2

What ages is The Friends Club designed for?

Accepted Answer

The Friends Club is suggested for ages 3-6 (preschool through early elementary). The activities, puzzles, and content are designed to be engaging for this age range.

Question 3

What exactly is included in each mailer?

Accepted Answer

Each 6x9 envelope contains: Personalized letters from Peeka, Silly Sprout, and Captain Caboose; 5 to 6 hands-on activities (crafts, games, puzzles, brain teasers); Stickers; Family connection prompts; Simple supplies (most items use household materials); Occasional low-cost grocery store extras.

Question 4

How does pricing work for multiple children?

Accepted Answer

Pricing is per child. Each child receives their own personalized 6x9 envelope with activities. Simply select the number of children during checkout.

Question 5

How does billing work?

Accepted Answer

Subscriptions renew on the 1st of each month. You can update your payment method anytime in your customer portal.

Question 6

What is Founding Families Pre-Sale pricing?

Accepted Answer

Founding Families pricing ($18/month per child) is locked in forever when you sign up before our March 2026 launch. After that, the regular price will be $23/month per child. Your price will NEVER increase as long as you remain a subscriber.

Question 7

How do I cancel or pause my subscription?

Accepted Answer

You can manage your subscription anytime through your customer portal. Cancel by the 10th to stop next month's mailer.

Question 8

When will I receive my first mailer?

Accepted Answer

Founding Families: Your first mailer arrives the first week of March 2026. For future subscribers after launch, sign up by the 10th to receive next month's mailer.

Frequently Asked Questions

Still Have Questions?

Frequently Asked Questions

What can I edit in my customer portal?

How do I update my child's name, age, or birthday?